#  TouchNet Marketplace eCommerce Tool 

 



The Office of Treasury Management is happy to present our community with three different eCommerce service options. The TouchNet gateway is Harvard’s new standard for easy, cost-effective credit card payment solutions. It is a higher-ed specific ecommerce platform tailored to meet the unique needs of our schools, units, and departments.

[**TouchNet uStores**](/touchnet-ustores)

uStores enables departments to easily create, manage, and operate online storefronts that are connected to a secure payment gateway. uStores makes it possible for every campus merchant to quickly and easily offer products and services around the clock with minimal training.

[**TouchNet uPay**](/upay?admin_panel=1)

TouchNet uPay is a the payment gateway standard to use with existing front-end systems that process events, non-traditional educational offerings, and other products and services. TouchNet uPay can be used as a replacement to CyberSource and offers several benefits.

[**Harvard eCommerce Gateway**](/harvardecommercegateway?admin_panel=1)

HEG is a new service offered to school/unit IT departments for use with specialized front-end system or customer web site that process events, non-traditional educational offerings, and other products and services. This service uses the TouchNet uPay payment gateway to process credit cards or eCheck/ACH payments.

Schools/Units can easily integrate with the Harvard eCommerce Gateway using a standardized process that reduces the time needed to allow your specialized front-end system to start taking payments.

Sort **eCommerce Payment Services Available** 

**uStores**

**uPay**

**HEG**

Support items sold that are taxable*

N

N

N

Accept gifts

N

N

N

Type of payments accepted

 

Credit Cards

Y

Y

Y

eCheck/ACH

Y

Y

Y

TouchNet Supported Partners

N/A

[TN Partners ](https://www.touchnet.com/en/partners/touchnet-ready-partners)

N/A

Supports custom/specialized front-end system

N

N

Y

Learn More

[Link](/touchnet-ustores)

[Link](/upay?admin_panel=1)

[Link](/harvardecommercegateway)

PCI compliance approval needed

[Yes (click here to get more details)](/how-to/credit-cards/credit-card-security)

FINDEAN or equivalent approval required

Y

Y

Y

**Financial Details**

 

Request new merchant account *

 

Annual Sales < $100K

N

N

N

Annual Sales > $100K

Y

Y

Y

Use OTM central merchant account

 

Annual Sales < $25K

Y

N

N

Annual Sales > $25K

N

N

N

Use shared or existing merchant account

 

Annual Sales < $100K

Y

Y

Y

Annual Sales > $100K

Y

Y

Y

 

 

 

 

Need to send invoices and collect payment?

[Click here to bill through Central AR](https://oc.finance.harvard.edu/how-to/accounts-receivable/bill-through-central-ar)

Need help to decide the right payment service?

[eCommerce Payment Decision Tool](https://harvard.az1.qualtrics.com/jfe/form/SV_emORg2Sj4earO5L)

*Exceptions for taxable items require prior approval from the Tax Office

[Tax Office link](https://policies.fad.harvard.edu/pages/tax-compliance-external-revenue-generating-activities)







 

##  TouchNet Resource Library 

 



  Open all sections   Close all sections  



###    uStores  expand\_more  

 

## [**uStores Home**](/touchnet-ustores "TouchNet uStores")

[TouchNet uStores Application](https://docs.google.com/forms/d/1cDPo8xB_86OJM4fZSE2lgyBUzXo-U8VWLqArR0mc1mY/viewform?edit_requested=true)

[Intro to uStores](/file_url/173)

[uStores Cost Structure](/file_url/243)

[TouchNet Login Tips](/file_url/217)

[Attend a uStores Training](/touchnet-ustores-training-schedule "TouchNet uStores Training")

[Building a uStore](https://otm.finance.harvard.edu/sites/g/files/omnuum12861/files/2026-01/ustores_quick_start%2018.pdf)

[TouchNet uStores Refunds](/file_url/227)

[TouchNet uStores "By Product" Modifier Report](/file_url/170)

[Manual Fulfillment Instructions](/file_url/242)

[TouchNet uStores Reconciliation Guide](/file_url/178)

[Full uStores and uPay User Manual](/file_url/247)



 

 

 



###    uPay  expand\_more  

 

## [**uPay Home**](/upay?admin_panel=1)

[TouchNet uPay Application](https://forms.gle/14gB4xDJgVfzYQ16A)

[What is TouchNet uPay?](/file_url/211)

[TouchNet uPay Cost Structure](/file_url/212)

[uPay Refunds and Reconciliation](/file_url/210)

[uPay TouchNet Ready Partners](/file_url/177)

[Full uStores and uPay User Manual](/file_url/247)



 

 

 



###    Harvard eCommerce Gateway  expand\_more  

 

##  **[Harvard eCommerce Gateway Home](/harvardecommercegateway?admin_panel=1)**

 [Application](/harvardecommercegateway/application?admin_panel=1)

 [What is it?](/harvardecommercegateway/whatisit)

 [Cost Structure](/harvardecommercegateway/coststructure?admin_panel=1)

 [Refunds and Reconciliations](/harvardecommercegateway/refundsandreconcilliations)