Office of Treasury Management is happy to present our community with three different eCommerce service options. The TouchNet gateway is Harvard’s new standard for easy, cost-effective credit card payment solutions. It is a higher-ed specific ecommerce platform tailored to meet the unique needs of our schools, units, and departments.
uStores enables departments to easily create, manage, and operate online storefronts that are connected to a secure payment gateway. uStores makes it possible for every campus merchant to quickly and easily offer products and services around the clock with minimal training. If you are currently using Certain Software to schedule your event, consider using uStores.
TouchNet uPay is a new payment gateway standard to use with existing front-end systems that process events, non-traditional educational offerings, and other products and services. TouchNet uPay can be used as a replacement to CyberSource and offers several benefits.
HEG is a new service offered to school/unit IT departments for use with specialized front-end system or customer web site that process events, non-traditional educational offerings, and other products and services. This service uses the TouchNet uPay payment gateway to process credit cards or eCheck/ACH payments.
Schools/Units can easily integrate with the Harvard eCommerce Gateway using a standardized process that reduces the time needed to allow your specialized front-end system to start taking payments.
| eCommerce Payment Services Available | |||
| uStores | uPay | HEG | |
| Support items sold that are taxable* | N | N | N |
| Accept gifts | N | N | N |
| Type of payments accepted | |||
| Credit Cards | Y | Y | Y |
| eCheck/ACH | Y | Y | Y |
| TouchNet Supported Partners | N/A | TN Partners | N/A |
| Supports custom/specialized front-end system | N | N | Y |
| Learn More | Link | Link | Link |
| PCI compliance approval needed | Yes (click here to get more details) | ||
| FINDEAN or equivalent approval required | Y | Y | Y |
| Financial Details | |||
| Request new merchant account * | |||
| Annual Sales < $100K | N | N | N |
| Annual Sales > $100K | Y | Y | Y |
| Use OTM central merchant account | |||
| Annual Sales < $25K | Y | N | N |
| Annual Sales > $25K | N | N | N |
| Use shared or existing merchant account | |||
| Annual Sales < $100K | Y | Y | Y |
| Annual Sales > $100K | Y | Y | Y |
| Need to send invoices and collect payment? | Click here to bill through Central AR | ||
| Need help to decide the right payment service? | eCommerce Payment Decision Tool | ||
| *Exceptions for taxable items require prior approval from the Tax Office | Tax Office link | ||